The Box Office is open Monday – Saturday 9.00am – 5.00 pm. The Box Office is closed on Sundays and Bank Holidays. Please note Box Office will always open one hour prior to evening performances. This includes all evening and Sunday performances.
Tickets may be bought online, at the Box Office Counter or by calling +44 (0)28 7126 4455. An induction loop system is also available at the Box Office Counter. You can view the seating plan or book tickets online.
Disabled Access – We have dedicated wheelchair vantage points at each seating level in the auditorium.
View seating plan and download the access guide
Captioned & Relaxed Performances – We have a number of relaxed and captioned performances. These vary from season to season.
Payment – Payment can be made by cash, cheque, theatre gift voucher and many major credit/debit cards (no service charge at Box Office). Laser card is not accepted
Online Payment Fee – There will be a £1.50 payment fee per booking on all credit card transactions booked online. No charge will be applied when booking with a debit card. Tickets can be posted but a administrative charge of £1.00 willl apply. Alternatively they can be held at box office for collection of the evening – there is no charge for this service.
Phone Bookings: Tickets must be collected within three working days of booking otherwise they may be resold unless payment has been received. A £1 charge will be made if tickets are to be forwarded by post. Calls may be monitored for training purposes.
How does it work?
From 2008 every ticket purchased for any new show became subject to a small premium of £1.00. All tickets that are printed by the Millennium Forum will include the new price and the words ‘including Development Fee’ (ie £11.00 including Development Fee).
Do we not already charge additional fees?
Unlike many other venues, the Millennium Forum has never charged any additional fees on its tickets, apart from a contribution for postage when appropriate and a small fee when using a credit card when purchasing online. The Development Fee will be our only addition and we are confident will help maintain the fabric of the building whilst at the same time attract the best national and international acts to the city. We thank all our patrons for their support over the years and look forward to your involvement in our future.
Tel +44 (0)28 7126 4455