Millennium Forum Covid 19 Policy

By November 29, 2021 News

UPDATE 30.11.21

Welcoming you back safely

We are delighted to welcome you back to the Millennium Forum Theatre & Conference Centre. Please read the following information carefully and share it with all other members of your party. If you booked tickets on behalf of someone else, please forward this information to them.

The Northern Ireland Executive has removed social distancing restrictions for theatres, and we will therefore be operating at full capacity.

For the protection of all audience members and staff, we will only admit ticketholders after they have completed a Covid Status Check at the entrance to the Theatre. We will endeavour to open the Theatre doors up to one hour before performances begin, and we would encourage all ticketholders to arrive early to allow sufficient time to complete this check.

Covid Status Check

All ticketholders aged 18 and over, will need to provide one of the following:

  • Proof of full vaccination, with the second dose having been given at least 14 days earlier. Acceptable forms of proof include Covid immunisation record cards or certificates, the COVIDCert NI Mobile App, and any official documentation from outside Northern Ireland such as the EU Digital Covid Certificate or the NHS Covid Pass.
  • Proof of a negative Lateral Flow Test taken no more than 48 hours in advance. This will be in the form of an official SMS message which you will receive after completing and registering your Lateral Flow Test result at https://www.gov.uk/report-covid19-result
  • Proof of natural immunity shown by a positive PCR test result for Covid issued between 30 and 180 days earlier. Any self-isolation period must have elapsed before coming to the Theatre.
  • Confirmation in writing that you are a current or past participant in a clinical trial for vaccination against Covid, provided by the organiser of the trial.
  • Evidence for medical exemption. This will be provided through the Northern Ireland Covid Certification process (or an equivalent process from outside Northern Ireland), confirming a clinical reason for not being vaccinated with any authorised vaccine.

In addition, all ticketholders over 18 who do not have the COVIDCert NI Mobile App must bring photo ID as they may be required to show this to Theatre staff.

HERES HOW TO REGISTER YOUR CERTIFICATE FOR THE COVIDCert NI Mobile App – https://www.youtube.com/watch?v=3ZkNqZl_0xc

Please note that if you or a member of your party are displaying Covid symptoms or are required to self-isolate, you must not come to the Theatre.

Allow extra time as at peak times there may be a long queues as we carry out these mandatory checks.  We will try to ensure your wait is as short as possible and we ask that you have everything to hand on arriving at the door to facilitate a speedy entrance.  If you can have all the relevant information stored on your mobile dives and open for scanning that will help us greatly.  We are able scan both mobile devices and paper QR code versions of the Vaccine Certificate however with paper you will also have to provide photographic ID

What to expect in the Theatre

Covid safety measures

Your safety is our number one priority, and we have put in place the following measures to reduce the risk of Covid transmission once inside the Theatre:

  • Face coverings are mandatory in all parts of the Theatre, including the auditorium, unless you are eating, drinking, or exempt
  • The theatre is equipped with a Displacement Ventilation System installed throughout our auditorium which is considered best practice in dealing with ventilation requirements to tackle Covid 19.
  • You will be asked to sanitise your hands on arrival; hand sanitisers are also readily available throughout the building, at all entry point and toilet facilities.
  • To minimise contact between staff and theatregoers at the box office counter and  Contactless payment is also available throughout the Theatre
  • The Theatre will be thoroughly cleaned between performances including all internal and external handrails.

Minimising crowding

To minimise crowding in any part of the Theatre piazza and bars, we ask that theatregoers use the following facilities:

Stalls ticketholders: Doors A & B (Level 1)

  • Use the East Wall Stalls Bar pre-show and during the interval
  • Use the toilets adjacent to the East Wall Stalls Bar
  • Use the confectionery stand at the East Wall bar entrance

Circle ticketholders: Doors C & D (Level 2)

  • Access Circle level via the staircase immediately at the Front Door entrance
  • Use the Piazza Bar or the Mobile Heineken Bar pre-show and during the interval
  • Use the toilets on the Piazza Level.
  • Use the confectionery stand on the Piazza

Upper Circle ticketholders: Doors E & F ( Level 3)

  • Access and exit the Upper Circle via the walkway past the Box Office on the Front Door level.
  • Use the Upper Piazza Bars pre-show and during the interval
  • Use the Upper Circle toilets in the Farquhar Room
  • Use the confectionery stand or Mobile Confectionary & Merchandise stand on the Piazza

Access Customers

For customers with access requirements, there is a lift next to the entrance that serves the Circle & Stalls Area.

We keep our Covid-secure measures under regular review and will update our procedures in line with any new guidance or requirement issued by local or central government.

We will send you a pre-show email a few days ahead of your visit to remind you of the latest guidance, but please also check back to this page shortly before attending. All information is correct at the time of publication and is subject to change in response to Government guidelines.

We look forward to seeing you, and hope you enjoy your visit.